Terms Of Service

Last Updated: July 23, 2025

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between Prime Business Systems, a service of Simplico Solutions LLC ("PBS," "we," "us," or "our"), located at 8 The Green Suite B, Dover, Delaware 19901 USA, and the client ("you," "your," or "client") using our services.

By accessing our services, making any payment, or using our platform, you automatically acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

2. SERVICE DESCRIPTION

2.1 Business Growth Partnership

PBS provides a complete done-for-you business partnership through enterprise-grade business automation and management services via our comprehensive platform. Our services include:

LinkedIn Management and Growth Systems

AI Automation Systems for complete sales cycle management

Business Systems Implementation and Integration

Customer Communication and Lead Generation Systems

Performance Analytics and Optimization

Expert Support & Ongoing Management

2.2 Service Categories

PBS offers the following service categories, each with specific terms and payment structures:

Subscription Services: Monthly PBSEngine™ plans including Essentials ($97/month), Standard ($297/month), Deluxe ($497/month), and Premium plans (ranging from $1,000-$6,000/month).

AI Automation Systems: Custom development of complete sales cycle automation requiring one-time development payment starting at $5,000, yearly infrastructure costs, and usage-based AI processing fees.

LinkedIn Management Services: Professional LinkedIn profile management and growth with tiered options (Level 1: $1,500 quarterly, Level 2: $3,000 quarterly, Level 3: $6,000 quarterly).

One-Time Professional Services: Strategy sessions, coaching programs, brand development, website creation, video production, and custom tracking systems with single payment requirements.

Hourly Consulting Services: Business systems consulting billed at hourly rates starting at $300/hour with advance payment requirements.

Monthly Management Services: Ongoing SEO (starting at $2,000/month), advertising, and social media management (starting at $1,000/month) with monthly advance payment requirements.

Setup Plus Monthly Services: Virtual assistants ($4,000 setup + $1,000/month) and call centers ($4,000 setup + $2,000/month) requiring setup payment plus monthly service fees.

Commission-Based Services: Sales management with $5,000 setup fees and ongoing commission structure based on closed sales.

Performance-Based Services: Negotiated reduced service fees in exchange for commission payments on client sales results.

Business Connector Services: Matchmaking and referral services connecting consumers with vetted business providers, including consultation services, business directory access, and referral facilitation with separate terms for consumers seeking services and businesses providing services.

Community Membership: PBS Collective AI & Automation Community membership at $50/month.

2.3 Service Delivery

PBS delivers services through:

Proprietary AI systems and automation platforms

Custom automation tools and workflow development

Professional implementation and integration

Cloud infrastructure and database management

Ongoing optimization and expert management

Regular reporting and performance analysis

2.4 Access Levels

Service access levels are determined by your selected subscription plan. Current service plans and features are displayed on our website and may be modified with notice. Custom AI automation solutions are arranged through direct consultation and assessment.

2.5 Business Connector Service Terms

2.5.1 Consumer Services (Users Seeking Business Connections)

Business Connector provides consultation and matchmaking services to connect consumers with pre-vetted business service providers in our network.

Service Delivery:

Free consultation to assess consumer needs and requirements

Matching with appropriate business providers from our vetted network

Introduction facilitation and initial connection coordination

No guarantee of service availability or provider acceptance of projects

No warranty regarding provider performance or service quality

Consumer Obligations:

Provide accurate information about service needs and requirements

Engage in good faith with recommended business providers

Respect business provider time and consultation processes

Report any issues or concerns with recommended providers promptly

Service Limitations:

PBS acts solely as matchmaker and introduction facilitator

No direct service provision or delivery responsibility

No liability for provider performance, pricing, or service quality

No guarantee of successful project completion or satisfaction

Limited to introduction and initial connection facilitation only

2.5.2 Business Provider Services (Businesses Seeking Referrals)

Business Connector provides referral generation and directory listing services for qualified business service providers.

Service Requirements for Providers:

Complete business profile creation and verification process

Maintain accurate service information and availability status

Respond to qualified referrals within agreed timeframes

Provide quality service delivery to referred clients

Report referral outcomes and commission payments accurately

Provider Obligations:

Accurate representation of services, capabilities, and availability

Professional engagement with all referred prospects

Timely response to referral opportunities within 48 hours

Honest reporting of referral conversion and payment obligations

Maintenance of professional standards and service quality

Commission and Payment Terms:

Commission payments due within 15 days of client payment receipt

Commission rates as negotiated and documented in provider agreements

PBS entitled to commission on all sales generated through referrals

No commission caps or limitations unless specifically agreed in writing

Commission obligations survive service termination for completed referrals

Provider responsible for accurate sales reporting and verification

Referral Performance Standards:

Minimum 80% response rate to qualified referrals required

Professional conduct and communication standards mandatory

Quality service delivery expectations for all referred clients

Compliance with agreed service capacity and availability commitments

Maintenance of current business information and contact details

Provider Network Management:

PBS reserves right to modify network composition and provider status

Performance-based ranking and referral priority determination

Quality control through client feedback and satisfaction monitoring

Right to suspend or terminate providers for performance issues

Network exclusivity not guaranteed unless specifically contracted

3. PAYMENT TERMS AND SERVICE BILLING

3.1 Universal Payment Requirements

All services require full payment in advance with no partial payment options

No work commences until payment is received and processed

All payments are non-refundable once services begin

PBS reserves the right to suspend services for any payment default

Late payment fees are added to the next invoice at a rate of 0.5% of the total amount due daily for each consecutive day the current invoice is outstanding

PBS may offer promotional pricing, limited-time discounts, or special package deals that differ from standard published pricing at our sole discretion

Special pricing offers are subject to specific terms and conditions communicated at time of offer

Promotional pricing cannot be combined with other offers unless explicitly stated

Standard pricing terms apply to all services unless modified by written agreement

3.2 Subscription Services Payment Terms

Basic PBSEngine™ subscription plans:

Essentials: $97/month or $970/year (2 months free)

Standard: $297/month or $2,970/year (2 months free)

Deluxe: $497/month or $4,970/year (2 months free)

Premium PBSEngine™ subscription plans:

Essentials Plus: $1,000/month or $10,000/year (2 months free)

Standard Plus: $2,000/month or $20,000/year (2 months free)

Deluxe Plus: $3,000/month or $30,000/year (2 months free)

Enterprise: $4,000/month or $40,000/year (2 months free)

Premium: $5,000/month or $50,000/year (2 months free)

Premium Plus: $6,000/month or $60,000/year (2 months free)

PBS Collective membership: $50/month

Monthly subscriptions require advance payment for full month

Bundle packages require full payment at time of purchase

Automatic renewal unless 30-day written cancellation notice provided

No refunds for unused portions of paid subscription periods

Service suspension immediate upon payment failure

3.3 AI Automation Systems Payment Structure

One-time development fee starting at $5,000: Full payment required before development begins

Yearly infrastructure costs: Full annual payment required in advance

AI usage fees: Monthly payment in advance based on projected usage

No development work begins until all initial payments processed

Client responsible for all infrastructure costs regardless of usage levels

Usage overages billed monthly with immediate payment required

3.4 One-Time Services Payment Terms

Full payment required before service delivery begins

No partial payments or milestone billing accepted

Work product delivered only upon confirmed payment receipt

Scope changes require additional full payment before implementation

All deliverables remain PBS property until final payment confirmed

3.5 Hourly Consulting Payment Terms

Business Systems Consulting starts at $300/hour

Minimum 2-hour advance payment required for initial consultation

Additional hours require advance payment before services rendered

No work performed without confirmed advance payment

Time tracking begins upon service commencement regardless of payment timing

Unused prepaid hours non-refundable and expire after 90 days

3.6 Monthly Management Services Payment Terms

Full monthly payment required in advance of service period

No services performed without confirmed advance payment

Third-party costs (advertising spend, software licenses) billed separately with immediate payment required

Service suspension immediate upon any payment default

No refunds for unused portions of paid service periods

3.7 Setup Plus Monthly Services Payment Terms

Full setup fee required before service implementation begins

First month service fee required simultaneously with setup payment

Subsequent monthly payments due in advance of each service period

Setup fees non-refundable regardless of service continuation

Monthly service suspension immediate upon payment default

3.8 Commission-Based Services Payment Terms

Full setup fee required before any recruitment or implementation begins

Commission payments due within 15 days of client payment receipt

PBS entitled to commission on all sales generated through implemented systems

Commission tracking and verification managed exclusively by PBS

Disputes regarding commission calculations resolved in PBS favor

Commission obligations survive service termination

3.9 Performance-Based Services Payment Terms

Negotiated reduced service fees require full advance payment

Commission percentage negotiated based on service fee reduction amount

Higher service fee reduction results in higher commission percentage to PBS

Commission payments due within 15 days of client sale completion

PBS entitled to agreed commission on all sales generated during service period

Commission obligations continue for minimum 12 months regardless of service status

Performance metrics and commission calculations determined exclusively by PBS

Client must provide sales verification and payment confirmation within 7 days of request

3.10 Payment Processing and Disputes

All payments processed through PBS designated payment systems

Payment disputes must be raised within 48 hours of processing

Chargeback or payment reversals result in immediate service termination and account closure

PBS may pursue full legal remedies for any payment defaults or reversals

Collection costs and legal fees added to any outstanding balances

3.11 Assessment Process Terms

Free AI Business Assessment serves as consultation only with no service obligations

Assessment does not constitute commencement of paid services

Separate paid service agreement required for any service delivery

Assessment recommendations are advisory only with no performance guarantees

No refunds or compensation available for assessment time or recommendations

Assessment scheduling subject to availability and PBS discretion

3.12 Business Connector Payment Terms

3.12.1 Consumer Services

All consumer consultation and matching services provided at no charge

No payment obligations for consumers seeking business connections

PBS revenue derived exclusively from business provider commissions

No hidden fees or charges for consumer matching services

3.12.2 Business Provider Commission Structure

Commission payments required only upon successful referral conversion

Commission rates established through individual provider agreements

Payment due within 5 business days of provider receipt of client payment

Late payment penalties of 10% per month applied to overdue commissions

All commission disputes resolved in favor of PBS calculations

Commission tracking and verification managed exclusively by PBS

Provider required to provide sales verification within 5 business days of request

3.13 Partnership Discount Terms

Service discounts available based on subscription tier:

Essentials Plus ($1,000/month): No additional discounts

Standard Plus ($2,000/month): Up to 20% OFF additional services

Deluxe Plus ($3,000/month): Up to 40% OFF additional services

Enterprise ($4,000/month): Up to 60% OFF additional services

Premium ($5,000/month): Up to 80% OFF additional services

Premium Plus ($6,000/month): Up to 100% OFF additional services

Discounts apply only to additional services beyond subscription

Discount rates determined at PBS discretion based on service type

No discount stacking or combining with other promotional offers

3.14 Lifetime Deal Terms

Lifetime Deals: One-time payment for perpetual access to specified services

Access guaranteed while PBS remains operational

Full platform features as specified at time of purchase

Subject to fair usage policies and platform compliance

Service transfers to GoHighLevel if PBS ceases operations

No refunds if PBS discontinues operations

Non-transferable unless explicitly authorized by PBS

Subject to same platform rules as subscription accounts

Must comply with all usage policies

Support provided according to purchased tier

Updates and improvements included as available

4. PLATFORM AND AUTOMATION

4.1 Platform Usage

All PBSEngine™ plans include core features:

All PBSEngine™ functionality

Unlimited marketing funnels

Unlimited users

Unlimited contacts

Call tracking/recording

Email marketing

Unlimited calendars

Unlimited automation workflows

AI integrations

Unlimited forms

Unlimited websites

Unlimited communities

Unlimited courses eCommerce store

Affiliate manager

Live chat widgets

Client portal

Unlimited domains

Digital agreements

Media hosting Invoicing

Future updates

LinkedIn services provided exclusively on

PBS platform and systems

AI automation restricted to PBS-managed infrastructure

Custom automations remain on PBS platform during service period

Platform access contingent on active subscription or paid infrastructure

4.2 AI Processing and Data Usage

Client authorizes PBS to process business data through AI models for automation and service delivery purposes. AI processing costs are based on actual usage and model complexity. Client retains data ownership while granting processing rights necessary for service delivery.

4.3 Technical Infrastructure

PBS manages all technical infrastructure including cloud hosting, database management, AI processing, and system integration on client's behalf. Monthly infrastructure costs scale with usage and system complexity.

4.4 System Ownership

PBS retains automation framework and methodology rights

Clients maintain data ownership throughout service period

AI systems are custom-built but remain on PBS infrastructure

Platform access maintained during paid service period

No right to replicate or transfer automation systems

4.5 Service Continuity

Data backup provided during active service period

Transition assistance available upon request for subscription services

AI automation systems continue operating during paid infrastructure period

Data retention as per privacy policy requirements

5. DATA AND INTELLECTUAL PROPERTY

5.1 Data Ownership

Clients retain ownership of their business data

PBS maintains service delivery access during active service period

Data stored on secure, enterprise-grade infrastructure

Export available during active subscription or infrastructure period

5.2 Intellectual Property

PBS retains service methodology and automation framework rights

Platform rights remain with respective owners

Client content ownership maintained throughout service period

No transfer of PBS intellectual property implied or granted

6. SERVICE DELIVERY AND PERFORMANCE

6.1 Service Standards

Best effort service delivery using industry-standard methodologies

Continuous optimization approach for all systems

Regular performance review and adjustment

Professional implementation and ongoing management

6.2 AI System Performance

AI system performance depends on data quality, market conditions, and proper system usage. PBS provides best-effort optimization and ongoing management but cannot guarantee specific business outcomes, lead generation results, or sales performance.

6.3 Market Conditions

No guaranteed outcomes or specific performance metrics

Market-dependent results and industry variables affect performance

Regular strategy adaptation based on performance data

Continuous monitoring and optimization included

7. COMPLIANCE AND REGULATORY RESPONSIBILITY

7.1 Industry Compliance

Client is responsible for ensuring AI automation and LinkedIn activities comply with industry-specific regulations. PBS implements standard security measures and best practices but client must verify compliance with sector-specific requirements including HIPAA, financial regulations, and professional licensing requirements.

7.2 Platform Compliance

All services must comply with LinkedIn Terms of Service, AI platform usage policies, and applicable automation platform requirements. Client responsible for maintaining compliant usage during service period.

8. LIMITATION OF LIABILITY

8.1 Service Disclaimer

No guaranteed outcomes or specific business results

Market-dependent performance and industry variables

Best-effort service delivery within industry standards

No liability for external market conditions or platform changes

8.2 Technical Limitations

No liability for service interruption due to technical issues

Best-effort resolution of technical problems

No compensation for system downtime or technical difficulties

Force majeure exclusions for external technical failures

8.3 AI System Limitations

AI systems require proper data input and market conditions for optimal performance. PBS not liable for AI model limitations, market changes affecting performance, or results dependent on external factors beyond PBS control.

9. CONFIDENTIALITY

9.1 Information Protection

Mutual confidentiality obligation for all business information

Service methodology and framework protection

Client data protection throughout service period

Proprietary information security maintained

9.2 Disclosure Limitations

Required by law exception for legal compliance

Public domain information not subject to confidentiality

Previously known information exempted from confidentiality

Independently developed information not covered

9.3 Client Confidentiality and Project Protection

Strict confidentiality protection for all client engagements and business data

Non-disclosure of implementation details, strategies, and competitive advantages

Client business data treated as strictly confidential trade secrets

Comprehensive work product protection to maintain client competitive edge

No public references to client relationships without formal written authorization

Client success metrics and performance data kept strictly confidential

Industry-specific implementation details never shared between clients

Public case studies and testimonials require explicit opt-in authorization through formal legal process

No sharing of client business strategies even in anonymized format

Confidentiality provisions survive termination of services

This enhanced confidentiality approach ensures your business strategies and implementation details remain your exclusive competitive advantage.

10. MODIFICATIONS

10.1 Service Changes

Right to modify services with 30-day notice for material changes

Continuous improvement updates provided without notice

Platform evolution and feature enhancement ongoing

AI system updates and optimization included

10.2 Terms Updates

Right to modify terms with notice of significant changes

Continued use implies acceptance of updated terms

Previous versions available on request

Material changes communicated via email

11. TERMINATION

11.1 Termination Rights

30-day notice requirement for subscription services

Payment obligations continue through notice period

Data export period provided for subscription services

AI automation systems continue during paid infrastructure period

11.2 Post-Termination

Data retention period as specified in privacy policy

Final export opportunity for subscription services

Account closure process for terminated services

AI system deactivation upon infrastructure payment cessation

12. GOVERNING LAW

12.1 Jurisdiction

Delaware law governs without regard to conflicts of law principles

Exclusive jurisdiction in Delaware courts

Dispute resolution through arbitration when required

Venue selection for legal proceedings

12.2 Enforcement

Severability of provisions if any found unenforceable

Waiver limitations and entire agreement clause

Amendment requirements for any changes

Integration clause for complete agreement

13. CONTACT INFORMATION

For all service-related matters:

Prime Business Systems [email protected]

Website: primebusinesssystems.com

14. ACCEPTANCE

By using PBS services, making any payment, or accessing our systems, you acknowledge reading, understanding, and agreeing to these Terms of Service. These Terms constitute the entire agreement between you and PBS regarding your use of our services.