Terms Of Service

Last Updated: February 23, 2025

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between Prime Business Systems, a service of Simplico Solutions LLC ("PBS," "we," "us," or "our"), located at 8 The Green Suite B, Dover, Delaware 19901 USA, and the client ("you," "your," or "client") using our services.

By accessing our services, making any payment, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

2. SERVICE DESCRIPTION

2.1 Business Growth Partnership

PBS provides enterprise-grade business automation and management services through our comprehensive platform. Our services include:

• Business Systems Implementation

• AI-Powered Lead Generation

• Automation Workflows

• Customer Communication Systems

• Performance Analytics

• Expert Support & Management

2.2 Service Delivery

PBS delivers services through:

• Proprietary AI systems

• Custom automation tools

• Professional implementation

• Ongoing optimization

• Expert management

• Regular reporting

2.3 Access Levels

Service access levels are determined by your selected subscription plan. Current service plans and features are displayed on our website and may be modified with notice. Custom solutions may be arranged through direct consultation.

3. SUBSCRIPTION AND PAYMENT

3.1 Term and Renewal

• Month-to-month service

• Automatic renewal unless cancelled

• 30-day written cancellation notice required

• Notice must be sent to [email protected]

3.2 Payment Terms

• All fees due in advance

• Non-refundable payments

• Service suspension for failed payments

• Price changes with 30-day notice

• Additional services billed separately

3.3 Cancellation Process

• 30-day notice period required

• Final month includes:

- Data export and backup

- Service optimization discussion

- Account review

- Transition preparation

4. PLATFORM AND AUTOMATION

4.1 Platform Usage

• Services provided exclusively on PBS platform

• Custom automations restricted to PBS platform

• No automation export or transfer rights

• Platform access contingent on active subscription

4.2 Automation Ownership

• PBS retains automation framework rights

• Clients maintain data ownership

• No right to replicate automations

• Platform-specific implementation

4.3 Service Continuity

• Data backup provided during active service

• Transition assistance available upon request

• Platform access maintained during paid period

• Data retention as per privacy policy

5. DATA AND INTELLECTUAL PROPERTY

5.1 Data Ownership

• Clients retain ownership of their data

• PBS maintains service delivery access

• Data stored on secure infrastructure

• Export available during active subscription

5.2 Intellectual Property

• PBS retains service methodology rights

• Platform rights remain with respective owners

• Client content ownership maintained

• No transfer of intellectual property implied

6. SERVICE DELIVERY AND OPTIMIZATION

6.1 Service Standards

• Best effort service delivery

• Continuous optimization approach

• Regular performance review

• Industry standard methodologies

6.2 Market Conditions

• No guaranteed results

• Market-dependent outcomes

• Regular strategy adaptation

• Performance monitoring

7. LIMITATION OF LIABILITY

7.1 Service Disclaimer

• No guaranteed outcomes

• Market-dependent results

• Best-effort service delivery

• No liability for market conditions

7.2 Service Interruption

• No liability for service interruption

• Best-effort resolution

• No compensation for downtime

• Force majeure exclusions

8. CONFIDENTIALITY

8.1 Information Protection

• Mutual confidentiality obligation

• Service methodology protection

• Client data protection

• Proprietary information security

8.2 Disclosure Limitations

• Required by law exception

• Public domain information

• Previously known information

• Independently developed information

8.3 Client Privacy

• No sharing of client details without permission

• No disclosure of business data

• Testimonials only with written authorization

• Case studies require explicit approval

9. MODIFICATIONS

9.1 Service Changes

• Right to modify services

• 30-day notice for material changes

• Continuous improvement updates

• Platform evolution

9.2 Terms Updates

• Right to modify terms

• Notice of significant changes

• Continued use implies acceptance

• Previous versions available on request

10. TERMINATION

10.1 Termination Rights

• 30-day notice requirement

• Payment obligations continue

• Data export period

• Service wind-down

10.2 Post-Termination

• Data retention period

• Final export opportunity

• Account closure process

• Service discontinuation

11. GOVERNING LAW

11.1 Jurisdiction

• Delaware law governs

• Exclusive jurisdiction

• Dispute resolution process

• Venue selection

11.2 Enforcement

• Severability of provisions

• Waiver limitations

• Entire agreement

• Amendment requirements

12. CONTACT INFORMATION

For all service-related matters:

Prime Business Systems

[email protected]

13. ACCEPTANCE

By using PBS services, you acknowledge reading, understanding, and agreeing to these Terms of Service. These Terms constitute the entire agreement between you and PBS regarding your use of our services.