Terms Of Service

Last Updated: May 29, 2025

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between Prime Business Systems, a service of Simplico Solutions LLC ("PBS," "we," "us," or "our"), located at 8 The Green Suite B, Dover, Delaware 19901 USA, and the client ("you," "your," or "client") using our services.

By accessing our services, making any payment, or using our platform, you automatically acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

2. SERVICE DESCRIPTION

2.1 Business Growth Partnership

PBS provides enterprise-grade business automation and management services through our comprehensive platform. Our services include:

• LinkedIn Management and Growth Systems

• AI Automation Systems for complete sales cycle management

• Business Systems Implementation and Integration

• Customer Communication and Lead Generation Systems

• Performance Analytics and Optimization

• Expert Support & Ongoing Management

2.2 Service Categories

PBS offers the following service categories, each with specific terms and payment structures:

Subscription Services: Monthly LinkedIn Management with automatic renewal and bundle options.

AI Automation Systems: Custom development of complete sales cycle automation requiring one-time development payment, yearly infrastructure costs, and usage-based AI processing fees.

One-Time Professional Services: Strategy sessions, coaching programs, brand development, website creation, video production, and custom tracking systems with single payment requirements.

Hourly Consulting Services: Business systems consulting billed at hourly rates with advance payment requirements.

Monthly Management Services: Ongoing SEO, advertising, and social media management with monthly advance payment requirements.

Setup Plus Monthly Services: Virtual assistants and call centers requiring setup payment plus monthly service fees.

Commission-Based Services: Sales management with setup fees and ongoing commission structure based on closed sales.

Performance-Based Services: Negotiated reduced service fees in exchange for commission payments on client sales results.

2.3 Service Delivery

PBS delivers services through:

• Proprietary AI systems and automation platforms

• Custom automation tools and workflow development

• Professional implementation and integration

• Cloud infrastructure and database management

• Ongoing optimization and expert management

• Regular reporting and performance analysis

2.4 Access Levels

Service access levels are determined by your selected subscription plan. Current service plans and features are displayed on our website and may be modified with notice. Custom AI automation solutions are arranged through direct consultation and assessment.

3. PAYMENT TERMS AND SERVICE BILLING

3.1 Universal Payment Requirements

• All services require full payment in advance with no partial payment options

• No work commences until payment is received and processed

• All payments are non-refundable once services begin

• PBS reserves the right to suspend services for any payment default

• Late payment fees are added to the next invoice at a rate of 0.8% of the total amount due daily for each consecutive day the current invoice is outstanding.

3.2 Subscription Services Payment Terms

• Monthly subscriptions require advance payment for full month

• Bundle packages require full payment at time of purchase

• Automatic renewal unless 30-day written cancellation notice provided

• No refunds for unused portions of paid subscription periods

• Service suspension immediate upon payment failure

3.3 AI Automation Systems Payment Structure

• One-time development fee: Full payment required before development begins

• Yearly infrastructure costs: Full annual payment required in advance

• AI usage fees: Monthly payment in advance based on projected usage

• No development work begins until all initial payments processed

• Client responsible for all infrastructure costs regardless of usage levels

• Usage overages billed monthly with immediate payment required

3.4 One-Time Services Payment Terms

• Full payment required before service delivery begins

• No partial payments or milestone billing accepted

• Work product delivered only upon confirmed payment receipt

• Scope changes require additional full payment before implementation

• All deliverables remain PBS property until final payment confirmed

3.5 Hourly Consulting Payment Terms

• Minimum 2-hour advance payment required for initial consultation

• Additional hours require advance payment before services rendered

• No work performed without confirmed advance payment

• Time tracking begins upon service commencement regardless of payment timing

• Unused prepaid hours non-refundable and expire after 90 days

3.6 Monthly Management Services Payment Terms

• Full monthly payment required in advance of service period

• No services performed without confirmed advance payment

• Third-party costs (advertising spend, software licenses) billed separately with immediate payment required

• Service suspension immediate upon any payment default

• No refunds for unused portions of paid service periods

3.7 Setup Plus Monthly Services Payment Terms

• Full setup fee required before service implementation begins

• First month service fee required simultaneously with setup payment

• Subsequent monthly payments due in advance of each service period

• Setup fees non-refundable regardless of service continuation

• Monthly service suspension immediate upon payment default

3.8 Commission-Based Services Payment Terms

• Full setup fee required before any recruitment or implementation begins

• Commission payments due within 15 days of client payment receipt

• PBS entitled to commission on all sales generated through implemented systems

• Commission tracking and verification managed exclusively by PBS

• Disputes regarding commission calculations resolved in PBS favor

• Commission obligations survive service termination

3.9 Performance-Based Services Payment Terms

• Negotiated reduced service fees require full advance payment

• Commission percentage negotiated based on service fee reduction amount

• Higher service fee reduction results in higher commission percentage to PBS

• Commission payments due within 15 days of client sale completion

• PBS entitled to agreed commission on all sales generated during service period

• Commission obligations continue for minimum 12 months regardless of service status

• Performance metrics and commission calculations determined exclusively by PBS

• Client must provide sales verification and payment confirmation within 7 days of request

3.10 Payment Processing and Disputes

• All payments processed through PBS designated payment systems

• Payment disputes must be raised within 48 hours of processing

• Chargeback or payment reversals result in immediate service termination and account closure

• PBS may pursue full legal remedies for any payment defaults or reversals

• Collection costs and legal fees added to any outstanding balances

3.11 Performance-Based Service Accountability

For Performance-Based Services with reduced fees and commission structures:

• Client agrees to accurate and timely reporting of all sales and revenue generated

• PBS entitled to audit client sales records upon 48-hour notice

• False reporting or commission avoidance results in immediate conversion to full standard pricing plus penalties

• Commission calculations include all sales influenced by PBS systems regardless of final closing method

• Geographic and time-based commission territories defined in service agreement

• Commission obligations transferable to any business entity controlled by client

• Performance tracking and verification systems implemented at PBS discretion

4. PLATFORM AND AUTOMATION

4.1 Platform Usage

• LinkedIn services provided exclusively on PBS platform and systems

• AI automation restricted to PBS-managed infrastructure

• Custom automations remain on PBS platform during service period

• Platform access contingent on active subscription or paid infrastructure

4.2 AI Processing and Data Usage

Client authorizes PBS to process business data through AI models for automation and service delivery purposes. AI processing costs are based on actual usage and model complexity. Client retains data ownership while granting processing rights necessary for service delivery.

4.3 Technical Infrastructure

PBS manages all technical infrastructure including cloud hosting, database management, AI processing, and system integration on client's behalf. Monthly infrastructure costs scale with usage and system complexity.

4.4 System Ownership

• PBS retains automation framework and methodology rights

• Clients maintain data ownership throughout service period

• AI systems are custom-built but remain on PBS infrastructure

• Platform access maintained during paid service period

• No right to replicate or transfer automation systems

4.5 Service Continuity

• Data backup provided during active service period

• Transition assistance available upon request for subscription services

• AI automation systems continue operating during paid infrastructure period

• Data retention as per privacy policy requirements

5. DATA AND INTELLECTUAL PROPERTY

5.1 Data Ownership

• Clients retain ownership of their business data

• PBS maintains service delivery access during active service period

• Data stored on secure, enterprise-grade infrastructure

• Export available during active subscription or infrastructure period

5.2 Intellectual Property

• PBS retains service methodology and automation framework rights

• Platform rights remain with respective owners

• Client content ownership maintained throughout service period

• No transfer of PBS intellectual property implied or granted

6. SERVICE DELIVERY AND PERFORMANCE

6.1 Service Standards

• Best effort service delivery using industry-standard methodologies

• Continuous optimization approach for all systems

• Regular performance review and adjustment

• Professional implementation and ongoing management

6.2 AI System Performance

AI system performance depends on data quality, market conditions, and proper system usage. PBS provides best-effort optimization and ongoing management but cannot guarantee specific business outcomes, lead generation results, or sales performance.

6.3 Market Conditions

• No guaranteed outcomes or specific performance metrics

• Market-dependent results and industry variables affect performance

• Regular strategy adaptation based on performance data

• Continuous monitoring and optimization included

7. COMPLIANCE AND REGULATORY RESPONSIBILITY

7.1 Industry Compliance

Client is responsible for ensuring AI automation and LinkedIn activities comply with industry-specific regulations. PBS implements standard security measures and best practices but client must verify compliance with sector-specific requirements including HIPAA, financial regulations, and professional licensing requirements.

7.2 Platform Compliance

All services must comply with LinkedIn Terms of Service, AI platform usage policies, and applicable automation platform requirements. Client responsible for maintaining compliant usage during service period.

8. LIMITATION OF LIABILITY

8.1 Service Disclaimer

• No guaranteed outcomes or specific business results

• Market-dependent performance and industry variables

• Best-effort service delivery within industry standards

• No liability for external market conditions or platform changes

8.2 Technical Limitations

• No liability for service interruption due to technical issues

• Best-effort resolution of technical problems

• No compensation for system downtime or technical difficulties

• Force majeure exclusions for external technical failures

8.3 AI System Limitations

AI systems require proper data input and market conditions for optimal performance. PBS not liable for AI model limitations, market changes affecting performance, or results dependent on external factors beyond PBS control.

9. CONFIDENTIALITY

9.1 Information Protection

• Mutual confidentiality obligation for all business information

• Service methodology and framework protection

• Client data protection throughout service period

• Proprietary information security maintained

9.2 Disclosure Limitations

• Required by law exception for legal compliance

• Public domain information not subject to confidentiality

• Previously known information exempted from confidentiality

• Independently developed information not covered

9.3 Client Confidentiality and Project Protection

• Strict confidentiality protection for all client engagements and business data

• Non-disclosure of implementation details, strategies, and competitive advantages

• Client business data treated as strictly confidential trade secrets

• Comprehensive work product protection to maintain client competitive edge

• No public references to client relationships without formal written authorization

• Client success metrics and performance data kept strictly confidential

• Industry-specific implementation details never shared between clients

• Public case studies and testimonials require explicit opt-in authorization through formal legal process

• No sharing of client business strategies even in anonymized format

• Confidentiality provisions survive termination of services

This enhanced confidentiality approach ensures your business strategies and implementation details remain your exclusive competitive advantage.

10. MODIFICATIONS

10.1 Service Changes

• Right to modify services with 30-day notice for material changes

• Continuous improvement updates provided without notice

• Platform evolution and feature enhancement ongoing

• AI system updates and optimization included

10.2 Terms Updates

• Right to modify terms with notice of significant changes

• Continued use implies acceptance of updated terms

• Previous versions available on request

• Material changes communicated via email

11. TERMINATION

11.1 Termination Rights

• 30-day notice requirement for subscription services

• Payment obligations continue through notice period

• Data export period provided for subscription services

• AI automation systems continue during paid infrastructure period

11.2 Post-Termination

• Data retention period as specified in privacy policy

• Final export opportunity for subscription services

• Account closure process for terminated services

• AI system deactivation upon infrastructure payment cessation

12. GOVERNING LAW

12.1 Jurisdiction

• Delaware law governs without regard to conflicts of law principles

• Exclusive jurisdiction in Delaware courts

• Dispute resolution through arbitration when required

• Venue selection for legal proceedings

12.2 Enforcement

• Severability of provisions if any found unenforceable

• Waiver limitations and entire agreement clause

• Amendment requirements for any changes

• Integration clause for complete agreement

13. CONTACT INFORMATION

For all service-related matters:

Prime Business Systems

[email protected]

14. ACCEPTANCE

By using PBS services, making any payment, or accessing our systems, you acknowledge reading, understanding, and agreeing to these Terms of Service. These Terms constitute the entire agreement between you and PBS regarding your use of our services.